Public Health

Public Health Complaints play a vital role in ensuring the well-being and safety of communities. In Rakiraki Town Council, complaints related to Public Health are officially received and documented through a structured process to address the concerns effectively.

Complaints Registration Process:

1. Official complaints regarding Public Health issues are submitted to the Rakiraki Town Council Office
2. The complaints are entered into the complaint register to maintain a systemic record of the received grievances
3. Upon registration, the sanitary inspector is notified to conduct an inspection of the reported location or issue.

Inspection Procedure

1. The Sanitary Inspector for the Health Department visits the site mentioned in the complaint to assess the reported Public Health concern.
2. A thorough inspection is carried out to identify the nature and extent of the problem.
3. Findings from the inspection are documented in a comprehensive report, detailing the observations, assessment, and recommendations for addressing the issue.

Reporting and Updates

1. The inspection report is updated in the complaint register to keep a complete record of the investigation findings.
2. Based on the report, necessary actions are planned and implemented to resolve the Public Health issue identified during the inspection
3. Regular updates are provided in the complaint register to track the progress of resolving the complaint and ensuring that the Public Health concern is properly addressed

The systemic handling of Public Health complaints in the Rakiraki Town Council Office ensures that concerns from rate payers, business houses and the communities within the Town boundaries are addressed promptly and effectively.